Even though I may not have agreed on some of the things stated, the course was well laid out and presented in a way that made the material not boring.

As someone that is new to running the social media for the police department, but not new to social media, I found this class very helpful. Jim was direct but always left room for questions. He engaged the class in discussion and he made it feel like a "safe place" to discuss any issues or needs for problem solving. He also approached social media from a PIO perspective. This made a lot of sense to incorporate both. I had many takeaways, but a major one was "Why are we still using email/fax for Media Releases?" When the reality of it is, the news is already following your facebook/twitter close to know what will be the next article. If the facts are put in one place and all you need to do is scroll facebook like the majority of people do anyways, then there is no need for additional methods. Thank you - Jim for taking the time to teach this course I gained a lot of knowledge that I can take back to the department.

I enjoyed the course it was very informational with a lot of great stories.